Streamlining HR across SAP SuccessFactors and HCM for 14+ countries.

USE CASE – INTEGRTR HR Productivity Suite for SAP SuccessFactors

INTEGRTR helped us to connect our hybrid system landscape with SAP SuccessFactors and SAP HCM. We scaled up on our digital HR operations without having to learn the many transactions and jargons. With Assist and Monitor, our team is always on top of day-to-day integration runs, ensuing tasks, and overall reporting. Seamless experience with lot of add on features! Highly recommended.

Uniqa is one of the leading insurance groups in Central and Eastern Europe, with headquarters in Vienna, Austria. With over 200 years of history, Uniqa serves around 17 million customers across more than 14 countries, offering a wide range of health, life, and property insurance products.

• Industry: Insurance
• Company size: 21000+ employees
• Company headquarters: Vienna, Austria
• Target market: Europe

Challenges

• HR is under pressure to deliver both operational efficiency and a meaningful employee experience
• Balancing strategic goals like talent retention, DEI, and workforce well-being with day-to-day operational firefighting
• Complex hybrid landscapes (e.g., SAP SuccessFactors + SAP HCM) increase risk of errors and delays
• Limited visibility into integration failures impacts payroll, onboarding, and compliance timelines

Solution

• Products: INTEGRTR.Monitor, INTEGRTR.Assist, INTEGRTR.Tasks
• Integration: SAP SuccessFactors with SAP HCM and other backend system
• Key Points: Browser extension for unified UX, integration monitoring, automation of HR transactions, GDPR-aware logging
• Bridging SuccessFactors and SAP – seamlessly creating a single system experience
• Contextually helping HR Ops teams get their work done hassle free.

Business Impact

• 30% Improvement on E2E business processes
• 2.5× Increase in productivity of operations team when compared to working with excel sheets & CSVs
• 40% Improvement in new process onboarding.

Outcome

• Automation of HR operations and real-time monitoring across the hybrid SAP landscape
• Browser-based orchestration eliminating the need for deep system knowledge
• Unified layer for processing, monitoring, and resolving HR transactions
• Improved user experience, simple, jargon-free workflows suited for a modern workforce

Disclaimer: SAP, SAP BTP, SuccessFactors, Employee Central and SAP Integration Suite are registered trademarks of SAP SE.